Returns & Exchanges

At Peltz Shoes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unworn items in their original packaging. Whether you need a different size or a full refund, our goal is to make your shopping experience seamless and worry-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn footwear back into its original manufacturer's box and secure it inside a separate shipping carton to prevent damage.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your shipping box.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the items pass inspection.