Frequently Asked Questions
Everything you need to know about your Peltz Shoes experience.
How long will it take for my order to ship?
Most orders are processed within 24-48 business hours. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for unworn merchandise in its original packaging. Please ensure all tags are attached and the shoes show no signs of outdoor wear.
Do you offer wide or narrow widths?
Yes, Peltz Shoes specializes in hard-to-find sizes. We carry a vast selection of widths ranging from Slim and Narrow to Wide and Extra-Wide for both men and women.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Amazon Pay.
Are the shoes sold on your site authentic?
Absolutely. We are an authorized retailer for every brand we carry, ensuring that all footwear is 100% authentic and sourced directly from the manufacturers.